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香港六和开奖历史记录
Basics of Supervision – Online
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Delegating Work
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Section 1: Who is a Supervisor?
Section 1 Objectives
Who is a Supervisor?
General list of Powers and Responsibilities
Who is a Supervisor Continued
Specific Duties of a Supervisor
How does a supervisor affect projects?
Essential Skills for a Supervisor
Important Qualities of a Supervisor
Section 1 Summary
Section 1 Quiz
10 lessons, 1 quiz
Section 2: Effective Communication
Section 2 Objectives
Listening
Feeling Understood
Parts of a Message
Types of Listening
Three types of Listening
Active Listening
Listening Barriers
5 Listening Barriers
5 Listening Barriers Continued
Asking Effective Questions
Verbal and Non-Verbal Communication
2 Styles of Communication
Tell Assertive Style
Tell Assertive – Giving Instructions
Ask Assertive Style
Non-verbal Communication
Non-Verbal Communication Types
Non-Verbal Factors
Intercultural Communication
Do not take 'yes' for an answer
How to avoid yes/no answers
Summary of Section 2
Section 2 Quiz
24 lessons, 1 quiz
Section 3: Respect in the Workplace
Section 3 Objectives
What is Respect?
Respectful Workplace
Did you know?
Violations of Respect
Recognize Harassment
Harassment
Sexual Harassment
Bullying
Violence
Impacts of Harassment
